Using social media channels is a great way to promote your business. But a lot of companies view social media only as a means to an end – as a way to push people to their own website.

From my perspective, these companies are missing a key point about social media: the fact that most people don’t want to be redirected. They’re on Facebook or Twitter or YouTube for a reason. They want to be entertained. To catch up on the news. To interact, comment, get in on the conversation.

With that in mind, smart companies are focusing less on getting people away from social media sites – and more on establishing a strong brand presence within them.

Here are some great ways to do that.

• Facebook. Facebook pages aren’t fully customizable, but they do have some strong features. You can create custom tabs on your Facebook page and sell things using PayPal. You can also create custom landing pages. If you search for “Starbucks” on FB, for example, you’ll go straight to their Starbucks Card tab, rather than their Wall. All of this customization is done using FBML, Facebook’s proprietary markup language.

  And although this isn’t exactly customization, some companies are using FB as a customer service portal. Look at the posts and comments on Best Buy’s page, for example. Best Buy is resolving customer complains within FB – not wasting time redirecting customers to its home page. What a great concept.

• Twitter. Like Facebook, Twitter also lets you customize your page to reflect your brand. Atomic’s Twitter page, for example, is decked out with our logo, contact information, and brand colors. We’ve also included with headshots of our staff and their Twitter handles.
• YouTube. YouTube allows for elaborate customization – look how Coca-Cola has designed its YouTube channel to reflect its current “Celebration” campaign. Dr Pepper hasn’t done quite as much work – its “I’m a doctor” campaign videos run on a standard Dr Pepper background. But still, the channel is customized. That means you don’t have to go to these companies’ websites to experience their brand; they’ve brought their brand to you.

Here at Atomic, we’ve been helping lots of companies take their website presence and apply it to social media sites. Ready to do the same?

Each year, the Greater Dayton Advertising Association and the American Advertising Federation honors creative excellence in advertising by inviting accomplished advertising and design firms to take part in the Hermes award competition.

There are three levels of Hermes awards: Gold, Silver and Bronze. Recipients of the Gold award are publicly recognized at an annual banquet, given the opportunity to say a few words of acceptance and gratitude among their creative peers and, most importantly, given a life-size bust of Hermes himself.

This year, Atomic Interactive was honored to receive its first Gold Hermes Award for excellent creative design in the Public Service category. It is rare for a company as young as Atomic Interactive to be honored with a Gold Hermes Award. We at Atomic showed our appreciation and excitement with the nomination and eventual award when every employee of Atomic, along with our significant others, attended the awards ceremony at the Dayton Masonic Temple.

Atomic was presented with a Gold Hermes Award for creating a website for GetUp Montgomery County, an initiative to encourage the children of Montgomery County to lead healthier lives. Atomic founder and owner Ian Lawson and Atomic employees Anthony Wartinger and Alexis Branham created a beautiful, fun site that appeals to both adults and children alike.

At Atomic, creating an excellent website relies on establishing a functional and pleasant relationship with each client, which is precisely what happened when Atomic collaborated with GetUp. We were more than pleased to work with Lorraine Russel, Chris Schlorman and Jim Gross, Montgomery County Healthy Commissioner. Each of these members of the GetUp team played an integral part in the development of their award winning website. We feel grateful any time we get to work with a client who is receptive to our creative vision and GetUp displayed a great amount of confidence in our abilities as a design team.

For Atomic, the Hermes award ceremony was a tremendous success. Along with the Gold Award, we were also honored to receive three Silver Awards and three Bronze Awards. The Silver Hermes were for the design of Buckeye Business Solutions’ website in the category of Interactive Media; in the Public Service category for the design of a Digital Learning Portal website for the Public Health Department of Dayton & Montgomery County and for a Digital Storytelling website for the ThinkTV Network, also in the Public Service category. The Bronze Hermes were all awarded to Atomic for design in the category of Interactive Media for the following website designs: Bullen Ultrasonics, Siesta Key Vacation and MacTown.

Currently, our Hermes Head is proudly displayed in our Downtown Dayton office. It will serve as a reminder to all of our employees of the fun time had at the awards ceremony and as an incentive for creating websites in the future that are also deserving of the Hermes Gold Award.

If you’re a web developer and you’re not using jQuery, I have three words for you: get with it.

jQuery is a JavaScript library that makes working with JavaScript a lot easier. Basically, it helps you code more efficiently and more cleanly than you could using regular JavaScript code. It cuts out a lot of the mundane work that used to be required to add different types of animations and interactions to a page. In short, it helps you find whatever you want on a page, and make it do whatever you want.

If you’re not a web developer, the main thing you want to know about jQuery is that it can help make your website interface much more user-friendly. For example, you can use jQuery to …

• create calendars that let customers click on a date to make a reservation for an event
• create seating charts that let customers select a seat on a plane, or in a theater
• create forms and make sure that customers fill out forms properly
• let customers “rate” shopping items by clicking on a certain number of stars
• let customers magnify part of an image – such as the image of a product they’re thinking about buying

Having your developer use jQuery is also important because, frankly, it saves so much time. That means we can build more functionality and more interactivity into your site more quickly. That keeps development costs down and helps your project get done in a timely fashion.

I like to think of jQuery as a library of shortcuts for web developers … effects that we can pick up and plug in to your site without reinventing the wheel. Again, this saves you time and cost.

Nearly every site we build at Atomic uses jQuery in some form or fashion. A great example is our site for MacTown. We used jQuery to create a horizontal slider on the homepage to highlight different product categories. We also used it to create a shopping cart with drag-and-drop functionality, which simplifies the purchasing process. And who doesn’t want to make it easier for customers to buy stuff?

Interested in talking about how animation and interactivity can make your site more user friendly? Contact us anytime.

We had the pleasure over the last three weeks of having Casey Spitnale, an intern from The School of Advertising Art join our team. Casey is an uber-talented young designer with a passion for interactive and motion design. We gave Casey a rough idea for a motion design piece that would show off the killer design work and not-so-serious environment of Atomic Interactive. Casey infused his creativity and technical knowledge to create a fun, professional looking piece that exceeded our expectations.

Often when I’m talking with a potential customer, they get stuck one question. Is improving their website really worth the investment?

They might want a good website in theory. But paying for it can seem like money spent on overhead, without much return on investment.

That’s why I help customers figure out clear business goals for their website, before they get started. Goals intended to help their business grow.

Those goals could include things like having more customers:

• Fill out a “request for estimate” form
• Click a “chat with a salesperson” button
• Download a brochure, sales flyer, or white paper
• Watch a sales video
• Download a coupon
• Sign up for a mailing list
• And, of course, make a purchase!

Once we set goals for a website, its value becomes more clear. And our job as web developers also becomes clear: design a site that will achieve those goals.

We do that in a lot of ways. By creating a professional website that lends credibility to the business. By building intuitive navigation that lead visitors through a desired “path” in the site. By making contact information easy to find. By creating easy-to-use forms. And by designing effective calls to action.

The proof in the pudding is when we measure results against the goals. We can measure just about anything using Google Analytics. But we also love to hear firsthand results from our customers. Like when HotSpring told us that the majority of their sales were now coming in through their website. Or when K12 Gallery told us that online donations were starting to roll in.

From my perspective, a beautiful website is great. But if it’s not helping your business grow, it’s just so much ink on … well, a screen.

Changes.

Scope changes. Schedule changes. Software changes. You name it, I’ve seen it. In fact, it seems to me that no matter how carefully a project is planned, some level of changes are inevitable. That’s just what happens when a creative concept evolves into a reality.

So instead of closing my eyes and hoping that changes won’t happen, I’m always ready for them. Here are some of the strategies I use to keep our projects on track in the face of the unexpected.

• Talk openly about the impact of changes. Sometimes a client thinks of a new requirement or new idea partway through a project. We can always accommodate these requests, but it’s my job to make sure the client understands exactly how those changes would affect schedule and budget. That way the client can make an informed decision on whether to implement the changes or stick with the original plan.
• Be honest about delays. Every now and then, it takes us longer to execute a task than we thought it would. (Yes, it’s true – we do make mistakes!) In those situations, I always let our clients know right away that we need to bump our schedule back a couple of day. Clients appreciate this honesty, and it helps them to better plan their review cycles accordingly.
• Constantly monitor and adjust milestones. If we miss a milestone in our project schedule, we don’t just throw up our hands and say, “well, we’re sunk now.” Instead, I constantly readjust project milestones as needed. If we get behind on a deadline, I find out if we can expedite subsequent ones. And, if needed, I crack the whip and get our team really cranking to help us meet a deadline.

Of course, in my fondest dreams, all projects tick along perfectly, with every milestone met to the minute. I’ll keep hoping for that … but in the meantime, when changes come along, I’ll be ready for them.

Here at Atomic, we talk a lot about organic search – getting your site a high ranking on Google through strong website content, without using paid ads.

But paid ads do have a role in search, and pay-per-click is one of the best ways to utilize them.

Pay-per-click involves advertising your business on a search engine like Google. When people search for one of your keywords, your ad appears next to the search results. People can click your ad to make a purchase or learn more about you. The system is called “pay per click” because you’re charged only when someone clicks your ad, not every time the ad is displayed.

How do you know if pay-per-click is for you?

• You need paying customers quickly. Maybe you just invested in a new location and need to start recouping your costs ASAP. You can’t wait a few months for customers to find you through organic search – you need customers in the door now.
• Your business depends on web sales. Maybe you don’t have a storefront – you’re an online business. In that case, getting qualified buyers to your website is of prime importance, every day.
• You’re targeting highly competitive keywords. If you’re one seller in a crowded marketplace, relying on organic search alone won’t cut the mustard. To stay on par with your competitors, you need the help of pay-per-click.
• You have a changing product lineup. Organic search involves optimizing your site for keywords of ongoing importance – “DVDs,” for example. But what if you want to let customers know that you’ll have Star Trek in stock THIS TUESDAY? In that situation, organic search can’t get the message across quick enough. You need a pay-per-click campaign targeted to that specific release date.
• You need to advertise a special sale or promotion. Maybe your business is having a once-a-year sidewalk sale, and you want to move as much product as possible. In that scenario, you want to take advantage of every advertising opportunity that you can afford – and pay-per-click is one of the most effective and most affordable options out there.

It helps to think of organic search and pay-per-click as dual strategies, working together to drive traffic to your website. Organic search is a long-term strategy that involves getting the best search results for your site over time. Pay-per-click is an immediate-term strategy that can get results quickly, when you need them the most.

Wondering if pay-per-click is for you? Talk to us today.

So we take planning and project management seriously. One critical step in those efforts is creating a wireframe for any new website.

What’s a wireframe? A wireframe is very simple design that lays out the essential elements that go on each of your web pages. A wireframe for a common webpage, for example, might include placeholders for a header, navigation, body copy, an image, a search function, a “call to action” box, and “contact us” information.

It would look something like this:

Why are wireframes so important?

• Wireframes save time because they give web designers clear direction on what needs to go on each page of the site. With a creative brief in one hand and an approved wireframe in the other, a designer  begin developing a great visual image for your site – without having to worry that he might be leaving a critical functionality off of one of the pages. Too many web projects jump straight from creating a sitemap to beginning design, without creating a wireframe in between—and too much information falls in the gap in between.
• Wireframes also save money because the basic elements of the site have been determined and approved before the creative design process ever begins. So there’s much less chance that a design will have to be torn apart and done over—which can drive costs up quickly.

Even though we’re a newfangled interactive firm, I guess we believe in the old-fashioned principle of “doing things right the first time.” We know that’s the right thing for our customers.

Want to learn more about wireframes and Atomic’s project management strategy? Contact us anytime.

Stop the interweb presses! We’ve got some news!

Atomic has just released it’s first application. It’s called SlickPlan, and it’s a free tool that web developers can use to easily create great-looking sitemaps and flowcharts.

Q: Excuse me, you built an application? I thought you were web developers.

A: Well, of course we are. But often our clients need custom functionality or custom applications for their websites. We wanted to let everyone know we do that too.

Q: Really? You can do that?

A: Totally. Our own Dayton web design team handcrafted this application using PHP/MySQL and jQuery. We used Twitter to identify a qualified focus group that helped us to beta test the program. We released it about a month ago, and we’ve already got more than a thousand registered users.

Q: So you created this app for your customers?

A: Well, originally we created it for ourselves. We’re obsessive about project planning at Atomic – and the first step in planning every website is to create a sitemap. We found ourselves wasting a lot of time building sitemaps in InDesign or Illustrator. So we decided to create an app that could generate sitemaps more easily. That’s how SlickPlan was born.

Q: Is it just for web developers?

A: SlickPlan is great for web developers because they can use it to quickly build site maps, and then with a click of a button turn them into standards-compliant HTML. So that speeds development. It also speeds the review process because developers can send reviewers a URL directly from SlickPlan. Or, they can use SlickPlan to autogenerate a PDF, if that format is preferable.

But in answer to your question, SlickPlan is also great for anyone who needs to quickly and easily create a professional-looking flowchart or sitemap. Like you, for example.

Q: Me?

A: Yeah, you. You look like you could use a little more organization in your life.

Q: < sigh…. >

Want to check out SlickPlan and give it a try? Go to www.SlickPlan.com. Or contact us anytime to learn more.

SlickPlan’s overwhelming positive response has prompted us to give our friends a sneak peak at the design and user interface. Take a peak and let us know what you think.

Check them out on Flickr »