Recently, a lot of our customers have been hedging about using social media to promote their business. Many of them have the idea that social media is only for youth-oriented businesses . . . like selling energy drinks to college students. Nothing could be further from the truth.

Traditional companies are using social media like crazy to publicize their business and services. And because it costs so little to use relative to other advertising venues, the ROI can be impressive.

Here are just a few examples we’ve noticed recently:

Youtube – Blendtec, a plain ol’ manufacturer of home and commercial blenders, has been the darling of YouTube for the past few years because of its low-budget, high-impact series of Will It Blend? videos.  Even stodgy medical journals are using YouTube as a venue to publicize their surgical training videos. (We would put a link here, but TRUST US, you don’t want to see this stuff.)

Twitter – Traditional media outlets like NBCNews are using Twitter to push out their headlines quickly and succinctly to their audience. And politicians on both sides of the aisle – folks like Ohio’s John Boehner – are using Twitter to communicate daily with their constituents.

Facebook – Only cutting-edge companies on Facebook? No way. The Washington Post has a Facebook page. The Red Cross does. Here in the Dayton region, the tiny Tipp City Library has a page, and regularly pushes out notes to its fans about library happenings – events like the annual book sale, mystery book club, and storytime for kids.

We think the lesson here is that social media isn’t only for “certain companies.” It’s for finding new ways to interact with your customers . . .  get them information. . . build deeper relationships, and create more meaningful conversations with them.

And that stuff’s good for any business.

Curious about how social media could help your business? Contact us anytime. We’re not here 24/7 . . . but sometimes it feels like it.

Thanks to our swank intern Tony Wartinger we have a fresh batch of Atomic T’s. Designed with love (and a deep desire to fetch coffee) these shirts won’t last long. Show your support to Atomic, a small local web design firm located in downton Dayton, Ohio by sporting some fly gear. Thanks go out to Four Ambition for a great job on the printing. They’re no Pierre Cardin but look just as good with your Jordache jeans.

1. Will it have a content management system (CMS) in the back end? A CMS will allow you to make changes to your web pages easily, at any time, just as easily as making changes to a Microsoft Word document. A CMS helps you to:

  • Save time. You can make changes instantly yourself — there is no need to send changes off to someone else, wait around for them to make them, check behind them to make sure they were done correctly, etc., etc.
  • Save money. If you can make changes yourself, there is no need to pay a web designer $75 to $100 per hour to make changes to your site indefinitely into the future.

2. Will it be built using current Web content standards (as defined by the World Wide Web Consortium – /www.w3.org/)? Using W3C standards helps to ensure that:

  • Your site will work in multiple browsers (Explorer, Firefox, etc.) and on mulitple devices (PC, Blackberry, tablet computer, etc.)
  • Search engines will be able to most easily find your content. (This has to do with whether the text of your site is coded properly — search engine “spiders” look for certain codes and if they are not there, they cannot easily find your keywords.)
  • Your site is “forward compatible.” That means that any design changes you want to make to the site can be done very easily. In other words, you can make one coding change and quickly change the look of your entire site, without having to re-do the coding on every single page. This also will save significant $$ and headache in the future.

3. Can you create a professional design that will …

  • Put us on par with our competitors?
  • Help us capture a larger share of the marketplace?
  • Showcase us as a 21st-century company commited to progress and quality?

4. What is your work style?

  • Can you advise us of best practices in web design and development?
  • Will you develop a schedule and project plan for my site development, or will I have to?
  • Can you advise me on a web strategy for my company, or will you just “take orders and build what we tell you?”
  • Can you give me a reasonable cost estimate up front, or will I have to guess what my costs will be at the end of the project?